Formerly an engineer and program manager for Bell Labs, Jeff Hiatt – founder of Prosci – noticed something: two similar projects could both have excellent technical solutions and project management, yet one would successfully meet its objectives while the other would fail. Curious, Jeff started digging deeper and found the key to this success: the people side. Since 1994 we’ve continued to ask questions about how to effectively help people embrace and adopt change. Our best practices research is the largest body of knowledge on the subject, and we use that research to power models and solutions for our clients. Today we’re proud to partner with the largest corporations, governments and not-for-profit organizations in the world to help them change more successfully.