HDI Customer Service Representative (HDI-CSR)

This certification verifies that customer service professionals are knowledgeable in the skills and techniques required to provide exceptional customer service and support in both support center and call center environments. It ensures they understand how to assess customer needs while exceeding their expectations.

Job Roles

Customer Service Representative, Call Center Agents, Customer Support Agents

Pre-requestes

None

Advancement

None

Fees

Certification Fee: Virtual Classroom Member : $795 Non Member: $895 Public Classroom Member Price: $795 Non Membe: $895