For the success of any organization, it is important for them to strengthen the relationship between employers and employees. A good relationship between employees has a significant impact on the performance and productivity of the organization. When an employee is empowered not only to perform his tasks and duties, but for the achievements and growth of the company as a result, he will put more efforts than before for the prosperity of the organization. Employee and employer relation is significant to maintain for the achievement of tasks if there is a gap between the communications of them both this might result in the failure of the goals and objectives. An organization with a good employee relations program provides fair and consistent treatment to all employees so they will be committed to their jobs and loyal to the company. Such programs also aim to prevent and resolve problems arising from situations at work.
There are many certifications offered to improvise the relationship at workplace of the employees and employers. They provide the comprehensive study material, training and develop skills among employees to communicate effectively with the staff at the workplace. Not only are this but they also trained to deal with the issues occurring on daily basis at the workplace. The core areas covered in the employee relation course are:
1. Internal Investigations:
Internal investigations in the organizations are important for maintaining the best environment and regular activities. The internal investigations will include; interviewing, managing emotional employees, confidentiality, information-gathering techniques, when to involve an attorney, and identifying outcomes.
2. Harassment Prevention in The Workplace:
This is considered as a major issue in the workplace. Prevention is important for keeping the productivity level maintained at the workplace. It is the key to maintaining a productive workplace and avoiding illegal harassment on the job (sexual, racial, religious, ethnic, age, disability, etc.).
3. Emotional Intelligence: An Edge for Leaders:
This will help in sensing the emotions of the staff, employees and employers in the workplace. EI not only sense the social cues, but also respond, adapt and understand them in the surrounding environment. EI help them to make pivotal decisions, plan projects and initiatives, solve problems, interact with clients others, set performance expectations, communicate feedback and interact with colleagues of all levels solve problems, and achieve higher performance.
4. Resolving Conflict:
The conflict may have constructive or destructive consequences on individual or team performance. Acquire the ability to identify, confront, manage and resolve conflict. The employee relation course will develop the ability of the employee to avoid any such situation which might result in an unwanted situation for the organization.
5. Human Resources and the Law:
Maintaining the occurrence of legal issues of employees in the organization, preventing and identifying them are included in this part. Also, this includes the learning and understanding of employment laws and rights.
There are many employee relations programs take place in the organization. These programs are planned to improve the relation take place among employees and employers. The policies of companies related to the employee relations, the company’s philosophy, rules and procedures for addressing employee-related matters and resolving problems in the workplace. Few companies consist of more than one employee relation representatives, Human resource department is utmost responsible for ensuring the regulations of policies in the company with consistency. It is the responsibility of employee relations representatives to work simultaneously with the supervisors and employees to address the regularly occurring issues. The management of any company initiates the employee relations programs and designs them according to the company size, location, including industry, and even individual leadership philosophies also the nature of the work. The main element covered in the employee relation program is the communication training for the staff. The business will only run smoothly and will progress if the employees are engaged in the planning’s of the business, the issues that are dealt with management regularly and strategies they are working on for the future which can affect their job.
It has been observed that the organizations who do not prefer to share their ideas, planning and strategies with their employees face negative consequences. Employees are least motivated when they are not involved with the inside stories and issues of companies. The delegation and empowerment for the prosperity of the organization between employee and employer is important. Management can keep workers informed of the latest developments by any number of means, including email announcements, newsletters, employee portals, regular meetings, and special events. The both way communication matters a lot the employee is also supposed to give their valuable feedback and know the importance of it.
The employee relation course will teach the employee and employers to open lines of communication that can be informal, such as day-to-day interactions between employees and supervisors, or formal mechanisms for employee feedback, such as workplace satisfaction surveys or grievance and appeals procedures. Not only this, employees will also get the chance to learn about the appeals they can make against the decisions of the management and employers for the labor and staff. There are many academies that offer training and consulting courses related to the employee relations and management. These courses are designed by the institutes with the help of qualified professionals that have been associated with the relevant field for so long. The top most institutes offering employee relation courses are:
MEIRC Training and Consulting:
MEIRC offers multiple courses in several domains in Dubai and Abu Dhabi. The employee relation course and relationship management course to help employees to understand the basic implications of the communication techniques, etc. Meirc‘s dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week.
PWC Academy Learning and Development:
The academy is known in providing professional qualifications to the candidates who want to learn and gain the experience in major areas of business and administration. Employee relation course is one of the best courses offers by PWC academy that enhances the knowledge if employees. To achieve the aim of learning and development, they implement, under the concept of “lifelong-learning”, best practices that privilege quality, efficiency and innovation, and remain attentive to the needs of the clients.